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iware

Artificial intelligence

Useful AI, wired into your business.

We integrate artificial intelligence where it saves time, reduces errors or informs a decision — in your systems, your products and your operations. No demos that lead nowhere.

Use cases

Four ways to put AI to work.

Concrete applications, chosen for their return on investment.

  • 01

    Business assistants and agents

    Assistants that answer your customers and teams from your own data, and agents that carry out tasks end to end.

    • Customer support chatbot
    • Internal assistant on your documents
    • Request-handling agents
  • 02

    Intelligent automation

    Read, classify, extract, reconcile: AI takes over repetitive work on documents and workflows.

    • Reading invoices and purchase orders
    • Automatic reconciliation
    • Routing and qualifying requests
  • 03

    Data and forecasting

    Turn history into decisions: anticipate demand, detect anomalies, segment customers.

    • Sales and inventory forecasting
    • Fraud and anomaly detection
    • Customer segmentation and scoring
  • 04

    AI in your products

    Intelligent features at the heart of your web and mobile applications.

    • Recommendation and personalisation
    • Natural-language search
    • Targeted notifications

Cross-cutting

AI runs through our four areas of expertise.

  1. 01

    Strategy & Transformation

    Identify the use cases that pay off and assess your data maturity before you invest.

  2. 02

    Business Systems & Automation

    Connect AI to the ERP, the CRM and workflows to automate operations.

  3. 03

    Digital Products & Experiences

    Design personalised and conversational experiences.

  4. 04

    Growth & Continuous Improvement

    Analyse performance, optimise acquisition and improve models over time.

Method

From use case to production.

  1. 01

    Frame

    Choose one precise use case, with a quantified success metric.

  2. 02

    Prototype

    A proof of concept on your real data, within a few weeks.

  3. 03

    Integrate

    Connect the solution to your systems and your teams.

  4. 04

    Measure

    Track results, correct, and extend what works.

Principles

AI you can rely on.

  • Usefulness first

    We recommend AI when it brings a measurable gain, and we say so when it does not.

  • Your data stays yours

    Confidentiality, hosting and access rights are defined from the start.

  • People stay in control

    Sensitive decisions are still validated by your teams.

  • Verifiable results

    Every project is assessed against indicators agreed in advance.

A project, a system to rethink, an idea to test?

Let's start with a digital audit. You will know exactly where to act first.